This Privacy Policy explains how galabet collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and handling it responsibly in accordance with Philippine data privacy laws.
The sections below cover what data we collect, why we collect it, how it is stored, and what rights you have as a registered player in the Philippines.
When you register for a galabet account, we collect the personal information you provide directly, including your name, date of birth, email address, mobile number, and preferred payment details. We also collect information generated through your use of the platform, such as your login history, game activity, transaction records, and device information including your IP address and browser type. This information is necessary for us to operate your account, process deposits and withdrawals in Philippine pesos, verify your identity, and ensure the security of the platform. We may also collect information when you contact our support team, respond to a survey, or interact with any feature of the platform that requires you to submit data. All information collected is limited to what is reasonably necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. If you choose not to provide certain information, some features of the platform — such as the withdrawal service — may not be available to you until the required details are submitted and verified.
The personal data we collect is used primarily to create and manage your galabet account, process your transactions, verify your identity, and provide you with access to our full range of games including slots, fish games, sports betting, and bingo. We also use your information to communicate with you about your account, respond to support requests, send important notices about changes to our terms or policies, and ensure that the platform operates securely and in compliance with applicable Philippine regulations. Your transaction history and gameplay data help us detect and prevent fraud, money laundering, and other prohibited activities that could harm the platform or other registered players. We do not use your personal data for targeted advertising, and we do not share it with marketing companies or data brokers. Where we are required by law or by a regulatory authority in the Philippines to disclose your information, we will do so only to the extent required and will notify you where permitted. All data processing activities are carried out on a lawful basis, and we will not use your information for any purpose that is incompatible with the reasons for which it was originally collected.
galabet does not sell, rent, or trade your personal information to any third party under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality obligations. These service providers are not permitted to use your data for their own purposes or to share it further without our authorisation. We may also disclose your information to Philippine government authorities, law enforcement agencies, or regulatory bodies when required to do so by law, court order, or in connection with an investigation into suspected illegal activity. In the event that galabet undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We will always inform you of any material changes to how your data is shared, and you will have the opportunity to exercise your rights under applicable Philippine data privacy law before any such transfer takes effect.
Your personal data is stored on secure servers and protected using industry-standard technical and organisational measures, including encryption, access controls, and regular security assessments. We retain your data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations in the Philippines. When data is no longer needed for the purposes for which it was collected, it is securely deleted or anonymised in accordance with our data retention schedule. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your galabet account and to keep your login credentials confidential. If you suspect that your account has been accessed without your authorisation, you should contact our support team immediately using the details provided in the footer of this page. We will investigate any reported security incidents promptly and take appropriate action to protect affected accounts and prevent further unauthorised access.
galabet uses cookies and similar technologies to support the operation of the platform, remember your preferences, maintain your login session, and improve the overall user experience for players in the Philippines. Cookies are small text files stored on your device that allow the platform to recognise you when you return and to function correctly across different pages and sessions. We do not use cookies to track your activity across other websites, and we do not share cookie data with advertising networks or social media platforms. You can manage or disable cookies through your browser settings, but please be aware that doing so may affect the functionality of certain parts of the platform, including the login and withdrawal features. Session cookies are deleted automatically when you close your browser, while persistent cookies remain on your device for a set period to support features such as saved preferences. By continuing to use the galabet platform after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this Privacy Policy.
As a registered player and data subject under Philippine law, you have the right to access the personal information that galabet holds about you, to request corrections if any details are inaccurate or incomplete, and to request the deletion of your data in circumstances where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing, to request that we restrict how we use your data while a complaint or correction request is being resolved, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, you can contact our support team using the email address provided in the footer of this page, and we will respond to your request within a reasonable timeframe in accordance with applicable regulations. We may need to verify your identity before processing a data access or deletion request to ensure that we are responding to the correct account holder. If you believe that your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines. galabet is committed to resolving all data-related concerns fairly and transparently, and we encourage you to reach out to us directly before escalating any issue to a regulatory body.
Quick answers for Filipino players who want to understand how their data is handled on galabet.
If you have any concerns about how galabet handles your personal data, our support team is ready to help. You can also visit the FAQ for quick answers.